Junior Claims Coordinator (f/m/d)
Zur Unterstützung unseres Teams suchen wir eine_n Junior Claims Coordinator (f/m/d) für unser Logistikzentrum in Leipzig.
YOUR RESPONSIBILITIES:
- Correspondence with our international suppliers regarding the processing of complaints, including the evaluation of the goods
- Close cooperation with our Incoming Goods and Buying Team as well as with Customer Care and Personal Shopper Team
- Coordination of the exchanges of goods and returns of goods on commission
- Creating of shipment and customs documents, packing the returns as well as controlling the reviewed returns
- Processing of credit notes and replacement deliveries
YOUR QUALIFICATIONS:
- Completed relevant commercial education
- Very good knowledge in English and German, both written and spoken
- Good communication skills with external partners, negotiating skills, discretion and diligence
- Ability to concentrate, focus and working passionately aa well as loyality
WHAT WE OFFER
- Up to 32 days of holiday, depending on the length of service, starting with 28 days
- Language & e-learning courses
- Staff discount
- Discounted meals
- Company pension scheme
- Discounted membership for selected sports platforms & gyms
- Free local transport
- Individual support on mental health & well-being
WHO WE ARE
Mytheresa is one of the leading global digital luxury shopping platforms. Our unique digital experience is based on a sharp focus on high-end luxury shoppers, exclusive product and content offerings, leading technology and analytical platforms as well as high quality service operations.
Since January 2021 we are a listed company on the New York Stock Exchange. More than 1,900 employees from over 100 countries work passionately to provide the best shopping experience.
Creating a strong as well as a diverse and inclusive team is essential for Mytheresa. For us your expertise and motivation matter more than your individual walk of life. Mytheresa ensures a fast and equal hiring process.
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